Allworx is a leading provider of VoIP (Voice over Internet Protocol) communication solutions designed to cater to small and medium-sized businesses (SMBs). Operating in the telecommunications market, Allworx offers a comprehensive suite of services that include call center management, system security, 24/7 availability, and advanced analytics to track call activity metrics. The company's core product is its VoIP communication platform, which integrates seamlessly with desktop applications to boost productivity and manage calls efficiently. Allworx serves a diverse range of clients, from non-profits like Habitat for Humanity to business chambers such as the North Dallas Chamber of Commerce, helping them achieve significant cost savings and operational efficiencies. The business model revolves around providing enterprise-grade features at competitive prices, making advanced communication technology accessible to SMBs. Revenue is generated through the sale of VoIP systems, software licenses, and ongoing service subscriptions.

Keywords: VoIP, SMB, call management, system security, analytics, desktop integration, cost savings, productivity, telecommunications, enterprise-grade.