Joinedapp operates in the social commerce sector, leveraging artificial intelligence (AI) to provide a seamless, personalized shopping experience within social media and chat platforms. The company primarily serves direct-to-consumer brands and retailers looking to capitalize on the vast user base of social media channels, which exceeds 3 billion users globally. Joinedapp's core offering is an AI-powered chatbot solution that integrates payment functionalities, enabling a complete end-to-end booking and checkout process within chat interfaces. This technology not only enhances user experience but also significantly boosts mobile commerce conversion rates by providing customer-centric features.

The business model revolves around offering its AI-driven chatbot solutions as a service to retailers and brands. Revenue is generated through subscription fees for the chatbot service, as well as potential transaction fees on sales facilitated through the platform. By focusing on the intersection of AI and social commerce, Joinedapp taps into the growing trend of conversational commerce, where customer interactions and transactions occur within messaging apps and social media platforms.

Keywords: AI, social commerce, chatbots, mobile commerce, personalized shopping, direct-to-consumer, conversion rates, end-to-end booking, payment integration, conversational commerce.